Chairman's Desk

Dear BSNL Customers,

It is my honor to share our ambitious vision as we step into the future of digital connectivity. BSNL stands as more than just a telecom service provider—we are the lifeline that keeps India connected, from the vibrant cities to the remotest corners. Our mission is clear: to serve every citizen with cutting-edge technology, superior customer service, and a commitment to innovation that drives the nation forward.

At BSNL, we are driven by the belief that our customers are at the heart of everything we do. We see ourselves not just as service providers but as custodians of trust. For us, The customer is God. Our primary mission is to ensure that every interaction with BSNL is a testament to our dedication to serving you with excellence, transparency, and a smile. We are constantly evolving to meet your needs, ensuring that we stay ahead in technology while staying true to our core values. We are here to serve you, and we will go the extra mile to ensure that every issue is addressed promptly and every query is met with a solution.

                           BSNL is committed to being at the forefront of the telecom revolution. We are leading the charge with the expansion of our 4G services, built on indigenous technology that not only serves our customers but also strengthens the PM’s Vision of ‘Make in India’ initiative. Beyond 4G, it is gearing up for the future with 5G and Metaverse readiness, ensuring that BSNL remains a pioneer in bringing next-generation digital experiences to India.

                          BSNL is rapidly expanding Fiber to the Home (FTTH) services, already reaching over 2,700 towns and countless rural areas. This initiative will continue to bridge the digital divide, ensuring that ultra-fast internet and seamless connectivity become the norm for homes across the nation.

                       Bharatnet will drive digital growth and economic opportunities in even the most remote regions of the country connecting all Gram panchayats with 1GBPS digital broadband.

                           Thank you for trusting BSNL. Together, we will continue to build a digitally empowered nation where everyone has access to the opportunities of the future. We are always at your service—ready to meet your needs, solve your challenges, and keep you connected, wherever you are.

                                                                      With Warm Wishes,

A Robert J Ravi

Chairman & Managing Director