What is BSNL Wallet? Why should I use it ?

BSNL wallet is a quick, convenient, and safe mobile wallet for Shopping, Mobile recharge, DTH recharge, Money transfers and Bill payments. BSNL wallet is powered by MobiKwik. You can use BSNL wallet for a cashless & hassle-free transactions!

What is BSNL Wallet? How does it work ?

BSNL wallet is secure online wallet where you can keep your money and use it for Recharges, Bill Payments and to shop. BSNL wallet balance is the amount in Indian rupees that can added via different payment options like debit card, credit card, net banking & cash pick-up.

How can I create a BSNL Wallet account ?

You just need to click on “Login/Signup” displayed at the top of home page. Next, add your email Id and create a password. You also need to add your mobile number which will be the primary number for your BSNL wallet account. You will receive all the information regarding transaction on this unique number.

Is there any fee to become BSNL wallet user ?

It's completely free! You don't need to spend any money to become a BSNL wallet user. Also, there are no extra charges for online recharges or bill payments.

Is my account information safe and secure ?

You don't have to worry about anything! All information shared with us is done through SSL, a secure and safety protocol available on the app. BSNL wallet will never release any of your bank details to anyone and we only use your primary number for all your records.

How to add money to the wallet ?

It's easy! You just need to click on 'Add Money' button from “Available Balance” drop down menu. When enter the amount, you will be redirected to the 'Payment Options' page from where you can select various payment methods.

How can I transfer my wallet balance of MobiKwik wallet to BSNL wallet ?

You need not do anything! When you register for BSNL wallet using the same primary number as of MobiKwik wallet, your wallet balance of MobiKwik wallet gets reflected in BSNL wallet as well. You can use either of the 2 wallets to add money or transact.

How quickly does the top up get to the phone ?

It's takes hardly a few seconds! It has easy and seamless recharge flow.

Recharge unsuccessful! Where is my money ?

Here are some possible reasons:
1- You have just added money to the wallet and have not processed a recharge transaction.
2- There was a delay from the operator's end
3- Probably, it could be a denomination issue
4- Connectivity issue due to which the recharge was stalled
5- Payment to wallet is not successful and there is no money in wallet
Don’t worry! We are here for you. The money will be refunded to your wallet if the recharge is unsuccessful.

My wallet has money! Now, how can I make recharge or pay bill ?

You are just a step away! You can use your wallet balance to Recharge, Pay bills by visiting the 'Recharge' section on the homepage. You can also visit our 'Offers' section to make transactions on our Merchant partners.

My friend needs a recharge! Can I use my wallet for other prepaid mobile numbers ?

Yes, you can recharge any mobile number using your BSNL wallet.