Integrated BusinessSolution (IBS)
BSNL aims to empower businesses, especially SMEs, institutions, and organizations, by delivering integrated, cost-effective, and technology-driven workspace solutions that enhance productivity, simplify operations, ensure data security, and foster a modern, collaborative work environment.
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8+
Service Areas
4
Solution Bundles
1
Unified Portal
24x7
SLA Support
SMEs
Primary Focus
Integrated Business Solution Policy
BSNL aims to empower businesses, especially SMEs, institutions, and organizations, by delivering integrated, cost-effective, and technology-driven workspace solutions that enhance productivity, simplify operations, ensure data security, and foster a modern, collaborative, and employee-friendly work environment.
By establishing a strong presence as an Integrated Business Solution Provider, BSNL offers end-to-end solutions combining advanced technology, workspace automation, and cloud services. Our objective goes beyond merely supplying software; we strive to be strategic partners in a company's digital transformation journey.
Salient Features
The IBS framework is built on two core pillars: a comprehensive range of service offerings and a centralized service portal for seamless access and delivery.
Strategic Digital Partner
BSNL acts as a strategic partner in your digital transformation journey, not just a software supplier.
End-to-End Solutions
Combining advanced technology, workspace automation, and cloud services into one integrated offering.
Streamline & Reduce Costs
Helping businesses streamline processes, reduce operational costs, and drive innovation for sustainable growth.
Data Security & Compliance
Ensuring data security and regulatory compliance across all integrated business solutions.
Scalable for All Business Sizes
From SMEs and startups to large enterprises โ IBS solutions scale with your business needs.
Areas of Services Offered
Following areas of business have been identified, having good business potential. More can be added in due course of time.
Digital Transformation Enablement
End-to-end digital transformation support for businesses of all sizes.
Scalable and Cost-Effective IT Solutions
Flexible IT infrastructure that grows with your business needs.
Security & Compliance Management
Comprehensive security frameworks ensuring regulatory compliance.
Remote Work & Collaboration Enablement
Tools and platforms for seamless remote work and team collaboration.
Human Resource & Facility Management
Integrated HR and facility management solutions for modern workplaces.
Business Intelligence & Data Analytics Solutions
Data-driven insights to power smarter business decisions.
Security as a Service (SECaaS)
Cloud-delivered security services with 24x7 monitoring and response.
AI-based Drone Applications & Aerial Intelligence Services
Advanced drone technology and AI-powered aerial intelligence for enterprises.
Bundled Solution Plans
Services to customers under above categories of Modules will be offered as per below Bundled Solution Plans integrating BSNL's core telecom services.
Basic Connectivity & Communication
Essential connectivity and communication tools for small businesses and startups.
- Internet Leased Line (ILL)
- FTTH Broadband
- Bulk SMS Services
- Online Billing Portal
- Basic Technical Support
Smart Office Bundle
Complete smart office solution combining connectivity with productivity tools.
- All Plan A features
- Video Conferencing & Meetings
- HRMS Lite
- SaaS Applications
- Cloud Storage
- Priority Support
Digital Growth Suite
Advanced digital tools for growing businesses focused on analytics and security.
- All Plan B features
- CRM Integration
- Accounting Software
- Advanced Security Suite
- BI Dashboard
- Dedicated Account Manager
Enterprise Digital Transformation
Full-scale enterprise transformation with AI, dual-path connectivity and 24x7 SLA.
- All Plan C features
- Dual Path ILL (Redundancy)
- SECaaS (Security as a Service)
- AI/ML Analytics Platform
- 24x7 SLA-backed Support
- Custom Integration Services
One Portal. All Business Solutions.
BSNL offers Integrated Business Solutions through a dedicated online portal that serves as a one-stop platform for businesses to access a wide range of services. The portal allows eligible vendors to be empanelled as Integrated Business Solution Partner (IBSP) and displays all service modules and solutions.
This ensures transparency, easy access, and efficient delivery of technology-driven solutions to support business growth and digital transformation.
One-Stop Platform
Access all business services from a single unified portal.
IBSP Empanelment
Eligible vendors can register as Integrated Business Partners.
Full Transparency
All service modules and solutions displayed clearly.
Efficient Delivery
Technology-driven solutions delivered efficiently.
Want to become an Integrated Business Solution Partner?
Review the detailed eligibility requirements, operational capabilities, and security compliance criteria required to join the BSNL IBS-2025 initiative.
View Eligibility & Application DetailsFrequently Asked Questions
Four main solution bundles are available:
- Plan A: Basic Connectivity & Communication (ILL, FTTH, SMS, billing portal).
- Plan B: Smart Office Bundle (connectivity + meetings + HRMS Lite + SaaS).
- Plan C: Digital Growth Suite (CRM + accounting + security + BI dashboard).
- Plan D: Enterprise Digital Transformation (dual path ILL, SECaaS, AI/ML analytics, 24x7 SLA).
