If I cancel my BSNL Broadband service, will this automatically end my BSNL VVOBB service?

Closing your BSNL Broadband Account will automatically cancel your BSNL VVOBB service.

Are emergency service calls available with BSNL VVOBB Service?

Access to Emergency Services from VVOBB phone is currently not provided.

Are calls made through BSNL VVOBB secure?

Yes, Calls made through BSNL VVOBB are secure, as traffic flows in the network by using encryption techniques.

How good is the voice quality?

Voice clarity is much better than a mobile phone and it’s unlikely either you or called party will notice the difference from normal phone line. Variations in Call Quality may occur with varying international bandwidth conditions.

How I contact your support centre?

To contact our support centre you can dial 12345 through your BSNL VVOBB phone or you can dial 1504 or 1800?233?0999 (Toll free number) from your PSTN Line.

What kind of phones can I use with the service?

Most standard touch phones work with BSNL VVOBB Service. However, you cannot use pulse-dial phones.

Can I have a toll free number?

You can avail the services of Toll free number by making a request for it.

Can I connect my VVOBB lines to a telephone switch (or PBX)?

Some PBX can be configured to support BSNL VVOBB lines. However, BSNL VVOBB service is a stand-alone solution and will not work with every type of PBX. We suggest that you contact your PBX manufacturer for further information.

Can the calls to my existing BSNL landline number be diverted to BSNL VVOBB service?

No, you cannot transfer the BSNL landline number to BSNL VVOBB service.

Is there is any difference in rates for calls made from SIP to foreign country between landline & mobile?

Yes, some countries have difference in call rates between landline & mobile.

What are the call charges?

To get the information about call charges please visit at http://www.bsnl.co.in.