• Job Responsibilities of IT-CFA Unit
  • Formulation of IT strategy for CFA business unit (long-term as well as short-term) with specific emphasis on systems
    o Defining and aligning IT needs of CFA business units as well as shared support functions
                    ---Purpose and utility
                    ---Scope and specifications
    o Ensuring synchrony with overall BSNL IT roadmap o Prioritizing defined needs based on
                     ---Feasibility – investment, time-frame, complexity, etc
                     ---Business impact – increase in revenue, increase in service levels, reduction of cost, etc
    o Evaluating in-house development w.r.t. CFA business versus outsourcing on project-by-project basis
    o Monitoring development progress in terms of cost, quality and time
                      ---Coordination with ITPC for in-house development (smaller projects) for CFA business.
                      ---Vendor management for outsourced projects (larger projects e.g. CDR)

  • Operationalisation of IT strategy w.r.t. CFA business through multiple levers

  • Formulation of annual IT budget for CFA business unit by liaisoning with GM (Business Planning) – CFA

  • Monitoring and implementation status of IT-CFA projects against prescribed

  • Assessing business impact of projects in terms of key metrics such as