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FAQ CATEGORY ANSWER
FAQ Main Page
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Telephone
connections will be provided strictly according to their turn only. As soon as
a telephone connection is released from the waiting list as per the turn of
the applicant, an Advice Note will be issued for provision of the connection.
A serial
number called registration number will be allotted against each application
and it is given serialy,in the order of the date of payment of registration fees.
Separate registration numbers are maintained for each exchange under different
categories viz OYT Special category, OYT General category, NON-OYT General
category and NON-OYT Special category. The particulars of waiting list for new
telephones, Telex lines and miscellaneous circuits, accessories to telephones,
shifts of telephones and for NSD/ISD barring facility, can be had at the
Customer Relations Centres functioning at the concerned area offices. |
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Whenever a
subscriber is likely to be away from his premises and does not require the
facility of a telephone, he may request the department to keep his telephone
in the custody of the Department, to avoid any possible misuse by someone
else. The instruments shall be recovered and kept under safe custody of the
Department.
There are two
categories of safe custody of telephone namely short-term and long-term safe
custody.
SHORT-TERM
SAFE CUSTODY: This
facility is provided for a minimum period of 7 days and a maximum period is 90
days. Full rental will be collected during the period of safe custody. The
application should be submitted to the Divisional Engineer in-charge of the
exchange concerned. This facility is not applicable to the numbers connected
to electronic exchanges where there is provision for dynamic locking of STD
facility.
The
restoration of short-term safe custody telephones will be done within a week
of receipt of request, or the date specified by the subscriber whichever is
later.
LONG-TERM
SAFE CUSTODY: This
facility is available to the subscribers connected to non-electronic exchanges
and exchanges in which there is no provision for subscribers controlled STD
facility and in this case the period of safe custody is more than 90 days. The
subscribers connected to electronic exchanges having subscribers controlled
STD facility, will be permitted to keep the telephone under safe custody, if
the period of safe custody is more than six months. No request for a period of
less than six months will be entertained. These subscribers can bar outgoing
calls on their telephones themselves by using subscribers controlled STD
facility. Those subscribers who do not have STD facility may avail the Dynamic
Locking facility and bar the telephone for out-going calls. If the period of
safe custody is more than six months, 40% of the normal rental will be
collected for the period beyond six months along with the full rental for the
first six months in advance. The telephone number and the cable pair will not
be kept reserved. If the subscriber wants to reserve the number and the cable
pair, full rental will be collected for the entire period of safe custody.
Restoration of long-term safe custody telephones will be done on over-riding
priority within one month of receipt of request. |
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The application for keeping the telephone under safe custody for short term ( minimum duration is seven days and the maximum period is 90 days) should be submitted to the Divisional Engineer in-charge of the exchange concerned. This facility is not available to the numbers connected to electronic exchanges where there is provision for dynamic locking of STD facility.
The application for keeping the telephone under safe custody for long tem (more than 6 months) should be submitted to the Commercial Officer concerned as applicable.
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The application for keeping the telephone under safe custody for short term ( minimum duration is seven days and the maximum period is 90 days) should be submitted to the Divisional Engineer in-charge of the exchange concerned. This facility is not available to the
numbers connected to electronic exchanges where there is provision for dynamic locking of STD facility.
The application for keeping the Telephone under safe custody for long tem (more than 6 months) should be submitted to the Commercial Officer concerned as applicable. |
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This scheme can be availed by |
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Government
Departments.
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Public Undertakings and Joint Sector undertakings (Government interest more than 50%)
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Statutory bodies, local bodies.
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Retired Officials and other officials on voluntary retirement after 20 years of service of Public undertaking and Joint Sector undertaking whose basic pay (for one year prior to retirement is not less than Rs. per month This facility is also
available to the spouse of an officer after his/her death.
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LPG Distributors
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Private Hotels, Cinema Halls and Recognized schools and colleges
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Other applicants entitled to register under NOYT-Special category.
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Job oriented Industries
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Foreign exchange earners up to 5 lines based on exchange earned
like manufacturers of exportable goods, individual
and organization earning foreign exchange through services, non resident Indian and Foreign nationals of Indian origin repatriating to India if they surrender foreign exchange of a
sum as fixed by the government, to the Reserve Bank of India or any other Nationalized bank authorized for the purpose.
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This scheme can be availed by |
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Doctors
holding recognised degree or
Diploma in any approved system
of medicine or surgery.,
qualified nurses and registered midwives, Dentists, Psychiatrists, ayurvedic and Homoeopathic Doctors, Natruopaths and Physiotherapists
if they have a Degree or Diploma
in the respective field at
National or state level. All
should be registered in the
State or Central councils.
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Occupational
Therapists registered with a
national or state level body or
holding a degree or diploma
certificate awarded at the
National or state level.
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Newspapers,
Journals and magazines
registered with the Registrar
of newspapers,
registered news agencies,
accredited press correspondents
and press photographers.
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Public
Institutions (run by Public
funds and for the benefit of
public), government colleges and schools,
recognized universities,
political parties recognized by
Election Commission.
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Registered
Trade unions (recognized by
Management of Members more than
2000 – one at the
registered office and another at
the residence of any
office-bearer).
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Small
Scale Industries-only permanent
connection for permanent SSI.
Factory should be within
the territorial jurisdiction of
the Telephone System where
telephone is required.
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Eminent
persons of National or
International recognition.
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Legal
Aid Committees.
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Social
Organisations and Missions,
orphanages, Leper Houses, Public Hospitals. Institute
for blind and Physically
handicapped
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Registered
co-operative societies (other than those for sale of commodities)
and registered house
building societies
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Family
Planning Association of India
and Branch offices.
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Sports
and Cultural organizations
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Gallantry
award winners in the three
services/ war-widows/ disabled
soldiers.
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Hajj
committees of states.
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Blind persons
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Central
schools.
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 Can I use my own telephone instrument?
Yes, a subscriber can, without any
license, use his own telephone instrument. If the instrument is provided by the subscriber,
maintenance of the telephone instrument will be his responsibility and not of the Department. A cordless telephone instrument, if it is an
indigenously manufactured having type approval certificate from the BSNL can be used without
license and testing.. In all the other cases, cordless telephone
instruments can be used only with the proper test approval from the BSNL. A testing fee of Rs. 100 is payable.
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Can
I transfer my Waiting List/Telephone to anywhere in India?
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YES |
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ALL INDIA SHIFT: |
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OUTGOING FROM A STATION |
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Connections provided under any category except TATKAL scheme are eligible for shift on All India basis. Telephone can be shifted
to any place all over India. The subscriber who wants to shift the telephone on All India basis may submit an application form meant for All India shift in
duplicate along with the last paid copy of the bi-monthly rental bill to the Customer Relations Centre of the area office. After closing the telephone accounts, the Commercial Officer will issue a
Surrender Certificate to the new exchange system with a copy to the subscriber. After getting the surrender certificate, the subscriber should have to apply
in the new area. The inter-state shift will be carried out within 30 days subject to technical feasibility. The feasibility conditions for shift of the
telephone will be examined by the new area and the action will be taken accordingly. If the telephone could not be shifted due to technical reasons in the
new area, with the concurrence of the subscriber the telephone will be taken into safe custody till the shift becomes feasible or it will be wait-listed and
released as the position improves. |
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TRANSFER OF REGISTRATION ON ALL INDIA BASIS |
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Registrations made under OYT, NON-OYT General and NON-OYT Special categories are eligible for transfer to
anywhere in India, provided the registration fee at the new station is either the same amount or higher than one paid at the old station.
In the case of deposit of the same amount, no additional charges will be collected whereas in the
case of lower to the higher registration fee area, a non-refundable registration fee called "Processing
Charges" will be collected at Rs. 150/- for each Rs. 1000/- for each year of registration period during which period the
applicant had deposited, lesser amount of money with the department. The applicants who have registered prior to 28/04/1993 under
OYT and NON-OYT
,will be charged registration fee under the previous scheme at the new station. The processing fees will also be calculated under the previous scheme. The
applications will be registered under special category at the new station, if the applicant submits relevant document in support of his claim to NON-OYT
Special category. The seniority of the application at the new station will be as per the seniority at the old station. The processing charge will not
be considered as deposit. The interest on registration amount will be calculated from the original date of registration.
No transfer of registration from NON-OYT General to OYT and vice versa will be permitted at the time of transfer on All India
basis. The request for transfer may be made on a plain paper to the concerned Telecom authority, who will examine and issue a surrender certificate to the
Telecom authority at the new station with a copy to the applicant. The applicant who receives the surrender certificate will have to apply with a copy of the surrender certificate in a priced
application form available at the Customer Relations Centres of the area offices and submit the same within 30 days from the date of issue of surrender certificate to the area office
concerned, who in turn will collect from the applicant, the deposit/ registration fee as applicable to the new station alongwith the non-refundable processing charges wherever
necessary. If the original date of registration has already been covered, the registration will be released immediately, otherwise it will be waitlisted.
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The telephone subscribers who opt for ISD facility are requetsed to submit their application
accompanied by
Two recent passport size photographs duly attested by a gazetted officer, and
Introduction letters from two telephone subscribers of their area with a minimum of 2 years standing.
ALTERNATIVELY
B. Xerox copy of valid passport duly attested by a gazetted officer & also permanent
income-tax number, if the subscriber is not an income-tax payer, a declaration to this effect is to be given. |
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The telephone subscribers who opt for ISD facility are requested to submit their application accompanied by
Two recent passport size photographs duly attested by a gazetted officer, and
Introduction letters from two telephone subscribers of their area with a minimum of 2 years standing.
ALTERNATIVELY
bring xerox copy of valid passport duly attested by a gazetted officer & also permanent income-tax number, if the subscriber is not an income-tax payer, a declaration to this effect is to be given.
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